Run · S3
Remote IT Support for Small Offices
A small office has one dependable remote contact for IT issues, with a response target written into the plan.
Who it is for
Offices of 3 to 25 staff without an IT person.
What is included
- Remote support through an agreed channel
- Response targets written into the plan
- A monthly patch and admin check
- A monthly summary of what was done and what is next
What is not included
- On-site visits, unless quoted separately
- 24/7 cover
- Hardware repair
How it starts
- 01A short review of your devices, accounts and backups
- 02A monthly plan with hours agreed up front
- 03Support starts with the agreed channel and targets
Fixed price, agreed before work starts.
Monthly plans are available where ongoing work makes sense.